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My Pharmacy

Information Technology

The Information Technology and Operations staff work diligently to improve every aspect of the college. They offer a valuable range of technological expertise to enhance the college's infrastructure and address the increasing demand for technology in the pharmacy profession. Our goal is to provide tailored support and solutions that meet the needs of everyone within the college.

Our Services

We provide strategic leadership and operational management for all information technology and operational functions within the College of Pharmacy. The Information and Operations team manages academic and classroom technology while supporting research technologies and building facilities. Additionally, we offer technology training for faculty and staff.

College of Pharmacy IT Procedures

COP IT Daily Operating Procedures  - COP-IT 1.00

Tickets:

To request support please put in a ServiceNow ticket or email copit@cop.sc.edu.

Hardware:

Please put in a ticket or contact COP IT for assitance with purcahsing computers and technology hardware.

DOIT Knowledge base article on computer purchases

Software:

Please put in a ticket or contact COP IT for assitance with purcahsing software.

Visit the Software section of my.sc.edu for a complete list of available software from DoIT Software DIstribution.

University Data:

Information deemed critical to the mission and operation of the university. Such data is often managed and distributed or exchanged across multiple organizational units within and beyond the university. An item may be university data if it meets one or more of the following criteria:

  • at least two organizational units use the data and consider it essential; integration of information systems requires the data;
  • the university must ensure the integrity, privacy, or security of the data to comply with legal, regulatory, competitive, or external reporting requirements;
  • a broad cross section of users refer to or maintain the data;
    the university needs the data to plan, manage, audit, or improve its operations;
  • unauthorized access to or use of the data represents an unacceptable risk to the university or its Constituents, including data protected by the Family Educational Rights and Privacy Act (FERPA).

This definition excludes other information that is public record, personal property, intellectual property, academic research data, or content directly related to or produced through teaching and learning activities.

Data Privacy:

While information security is concerned with protection, privacy is concerned with the sensitivity of data, the justification for collecting data, and decisions about notification and sharing. International, Federal, and State legislation and regulations may apply. Privacy issues vary greatly by location and subject matter of data, posing significant liabilities, especially with regard to protected personal information (PPI) and personal identifying information (PII). A few resources of note include:

HIPAA Protected Data Security
FERPA Protected Data Security
 

Classroom training, software training, security training is avaialble upon request. Please submit a ticket to request training. 

Summer workshops are held on any technology changes in the classrooms between semesters.

Research technology support is avaialble upon request. Please submit a ticket to request support. 

Library Digital Research Services

Data Management Plans

College of Pharmacy Operational Procedures

COP Emergency Response Plan - COP-OPS 1.00

For non-urgent issues (light out in an office, trash or recycling pick up, pest control), please submit a ticket or email copit@cop.sc.edu.

Please call 803-777-9675 if you experience a FACILITIES EMERGENCY such as a water leak or flood, loss of power or elevator malfunction.

For non-urgent issues (light out in an office, trash or recycling pick up, pest control), please submit a ticket or email copit@cop.sc.edu.

Please call 803-777-9675 if you experience a FACILITIES EMERGENCY such as a water leak or flood, loss of power or elevator malfunction.

Package pick and delivery is available in CLS 213. If you need assistance please put in a ticket or email copit@cop.sc.edu.

Upon receipt of incoming packages, PI and associated lab staff will be notified vai email.

Construction project support is avaialble upon request. Please submit a ticket to request support. 

University Policy


Challenge the conventional. Create the exceptional. No Limits.

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